Why I’m Finally Switching from GoDaddy Hosting

Besides the whole SOPA thing, I’ve been increasingly frustrated with GoDaddy performance issues. I’ve called them like five times, and while they’ve been nice enough, and given me some useful performance tips, they keep saying they can’t replicate the problem and they don’t see it in their logs. Ugh.

So I finally set up some monitoring with mon.itor.us, and look what happened:

Monitoring Location: US

Test Name Uptime(%) Avg Resp Time(ms) Failures(#)
ScottSocialMediaAllen.com_http

99.11

531.4

3

godaddy.com_http

100

134.35

0

linkedintelligence.com_http

99.11

496.87

3

nfn8.com_http

97.62

2046.3

8

And it’s even worse from Europe:

Monitoring Location: EU

Test Name Uptime(%) Avg Resp Time(ms) Failures(#)
ScottSocialMediaAllen.com_http

97.92

695.78

5

godaddy.com_http

100

351.49

0

linkedintelligence.com_http

97.08

696.71

7

nfn8.com_http

95.83

2126.99

10

I know I’m not paying for an SLA, but 96% uptime? Unacceptable. 2 second response time? That’s RESPONSE time from the server, NOT page load time. Unacceptable.

I’ve tried to resolve the problem with GoDaddy, but they haven’t even acknowledged there’s a problem. That’s why I’m moving my hosting elsewhere. Meanwhile, my apologies to anyone experiencing flaky performance on any of my sites.

1 Comments

  1. Heidi Caswell

    Make the move, seems most the time when someone comes to me to see why their wordpress site is acting up, they are using GoDaddy’s hosting. I get so what is your hosting company is one of the first questions I ask. I know one web design company who charges extra if their client is on their service.

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